• Cost Recovery
• Billing & Meter Reading
• Capacity Building Support
• Credit Control Management
• Customer Audits & Database
• Tariff Determination
• Unbundling of Infrastructure Assets
• Grap17 Compliant Asset Register

Project Management Unit 

• Projects Management Plans
• Compliance/ Deviation Report
• Site Inspection Report
• Gap Analysis Report
• Programme Management Operating Procedures
• IDP Development Forum
• Evaluation of Compliance to MIG Policy

• Roads and Storm Water Design and Construction Supervison
• Road Rehabilitation Works and Maintanance
• Geometric & Pavement Design
• Storm Water Drainage
• Water System Design
• Sewer Systems Design
• Structural Design
• Contracts Management
• Refurbishment of Infrastructure

Water Services Operation & Maintenance Support

• Water Demand Management
• Plant Management (operation)
• Water and Waste Water Treatment
• Network/ Reticulation Management
• Bulk Distribution Management
• Water Systems Optimization o
• O&M costs
• Asset Management
• Maintenance
• Leak Detection

Water Service Management

• Water Conservation and WaterDemand Management
• Cost Benefit Assessment
• Systems Development & Implementation of Water Safety Plans
• Optimization of Operation and Maintenance of Water Services
• Supply and Demand Analysis
  
• Tariff Determination of Water Supply Systems